The information that we gather helps us to serve our customers and continually improve our services. We gather only the information that you give us. We receive and store the information that you enter on our website. We also enter and store information that is given to us by phone or by fax. You can choose not to provide certain information. However, by omitting information, you may not be able to place an order and we might not be able to communicate with you or properly service your request or order.
You must be 13 years old or older to shop on our site. Accordingly, we do not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently received information from a child under the age of 13, we will delete such information from our records. If a child has provided our website with personally identifiable information, we ask that a parent or guardian contact us.
We will never request your password, user name, credit card information or other personal information through e-mail. This practice, called "phishing", is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond.
Intex does not require that you accept cookies; however, some functionality on www.intexstore.com may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. "Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our customers and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized features. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out. Most browsers accept cookies automatically, but allow you to disable them if you wish.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of our website's features, so we recommend that you leave them turned on.
Intex uses information about our customers to serve our customers. We are not in the business of selling it to other parties. We share customer information only as described below, and with companies within the Intex Group of companies.
Intex gives you access to order tracking through your first name, last name, and telephone number. Where FedEx or UPS is the delivery service used, you can also track your package delivery by using a FedEx or UPS tracking number.
Intex gives you access to a broad range of information about your account and your interactions with Intex for the limited purpose of viewing and, in certain cases, updating that information. When you update information, we usually keep a copy of the prior version for our records.
By visiting Intex, your visit and any dispute over privacy becomes subject to this Notice and our Conditions of Use. These policies include limitations on damages, arbitration of disputes, and application of the law of the state of California. If you have concerns about the privacy provisions at Intex, please contact us with a thorough description and we will work with you to resolve it.
Our business constantly changes, and our Privacy Notice and the Conditions of Use will need to change to adapt to new situations. You should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your orders. We will stand behind our promises, however, and will not materially change our policies and practices to make them less protective of customer information collected in the past without first posting the new policies on our website. To help you track changes, a history of material changes can be found below.
Last Updated October 2014
February 2007 - Original policy
May 2011 – Added information on: use by children, using cookies, phishing, e-mail contact, links to other sites, and how to update information collected.
October 2014 - Clarified language, and linked to customer account to facilitate modification of email communication preferences.